Professional Services
ISL have over 20 years’ solid IT solution experience. We are not only providing the data center solution, but also serving customers with professional support. We provide services such as server maintenance, network maintenance, software/hardware deployment and urgent support services. Our 7 x 24 customer support team is always standing by to help you with any questions.
Server Maintenance
ISL Data Center has 24 hours monitoring system, to inform customers in advance. Therefore, when a customer contacts us about a server problem, it’s more than likely we have already taken action. Speedy solution saves downtime to minimum, and we strive for the best for our customers.
Network Maintenance
ISL Data Center connects to the worldwide backbone network. It provides a stable and wide coverage of connectivity services which aims to meet customers’ needs and maintain the best network speed. No matter which brand-names, our experienced engineers provide multilingual support for clients to get tailor-made network environment.
Software/Hardware Deployment
We provide services for offices and workshops and offer various software/hardware maintenances and IT consultation services. Network installation of factory and office, Optimization of current system, server construction, Terminals purchasing and setup, system maintenance and management, and even network security planning, design, purchase, and daily operations. No matter the size of your company, we are ready to provide solution to all problems related to IT. Moreover, we will try to facilitate the customer for remote support.
24-hours IT Support
ISL provides technical support by experienced professionals.- Multi-lingual operation staff online (Cantonese, Mandarin, English and Japanese)
- 7 x 24 service hotline support for Data Center Service is available everyday
- 5 x 8 service hotline support is available for other services on all business days
- We have professional technical staff with certificates such as CCNP, MCDBA, MCSE, CISSP, CISA, OCP… etc.
